Frequently Asked Questions

Everything you need to know about your CASEKOO experience.

What kind of protection do your cases offer?

Our cases are engineered with military-grade drop protection and shock-absorbing air cushions to safeguard your device from impacts up to 10 feet.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the United States. International shipping times vary depending on the destination and customs processing.

What is your return policy?

We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return it in its original packaging for a full refund.

Do CASEKOO cases support wireless charging?

Yes, all of our cases are designed to be slim enough to support Qi-standard wireless charging and MagSafe accessories without removing the case.

Is there a warranty on your products?

Every CASEKOO product comes with a 12-month manufacturer warranty that covers any defects in materials or craftsmanship.

Will the clear cases turn yellow over time?

Our clear cases are crafted using high-grade polycarbonate and aliphatic TPU materials that are specifically treated to resist UV rays and prevent yellowing.